Privacy Policy

Privacy policy PeterHenlein.eu

https://www.peterhenlein.eu

About our privacy policy

PeterHenlein.eu cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by PeterHenlein.eu. The starting date for the validity of these conditions is 09/11/2020, with the publication of a new version the validity of all previous versions is cancelled. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data, how we protect your data against misuse and what rights you have with regard to the personal data you provide us. If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.

About data processing
Below you can read how we process your data, where we save it, which security techniques we use and for whom the data is transparent.

Cookies

When you visit PeterHenlein.eu, PeterHenlein.eu can place one or more cookies on your device. PeterHenlein.eu places cookies to improve the quality of its products and services, including saving your preferences to optimize your search results. PeterHenlein.eu shares this information with advertising partners such as Facebook, Google & Adroll.com.

Web store software

Shopify
Our web shop has been developed with Shopify software. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored.

Web hosting

Shopify
We purchase web hosting and e-mail services from Shopify. Shopify processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Shopify has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Shopify is obliged to observe secrecy based on the agreement.

E-mail and mailing lists

Mailchimp
We send our e-mail newsletters with Mailchimp. Mailchimp will never use your name and e-mail address for its own purposes. You will see the "unsubscribe" link at the bottom of every e-mail that is sent automatically via our website. You will then no longer receive our newsletter. Your personal data is stored securely by Mailchimp. Mailchimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. Mailchimp reserves the right to use your data to further improve the service and to share information with third parties in this context.

Outlook
We use the services of Outlook for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Outlook has no access to our mailbox and we treat all our e-mail traffic confidentially

Newsletter

If you register for our newsletter, we use the data required for this or separately provided by you to inform you based on your consent in accordance with Art. 6 para.1 S. 1 lit. a AVG, regularly send our email newsletter. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link included in the newsletter. After unsubscribing, we will delete your email address, unless you have expressly agreed to further use of your data or we reserve the right to further use data, which is permitted by law and about which we inform you in this statement.

Payment processors

Mollie
We use the Mollie platform to handle (part of) the payments in our web shop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve services and to share (anonymized) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data longer than permitted by the legal terms.

Shipping and logistics

PostNL/DHL & Sendcloud
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL/DHL & Sendcloud to carry out the deliveries. It is therefore necessary that we provide your name, address and residence details with PostNL/DHL & Sendcloud. PostNL/DHL & Sendcloud uses this information only for the purpose of executing the agreement. In the event that PostNL/DHL & Sendcloud engages subcontractors, PostNLDHL & Sendcloud will also make your data available to these parties.

Invoicing and accounting

E-Accounting & Exact Online
We use the services of E-Boekhouding & Exact Online to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data will be sent and stored protected. E-Boekhouding & Exact Online is obliged to observe secrecy and will treat your data confidentially. E-Boekhouding & Exact Online does not use your personal data for purposes other than those described above.

General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to - other than at your request - contact you at a later time, we will ask you explicitly for this. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound by confidentiality on the basis of the agreement between them and us with an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (for example your IP address, web browser and operating system) is not personal data.

Cooperation in tax and criminal investigations. In some cases, PeterHenlein.eu is obliged to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods
We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In order to prevent abuse, we will only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request to be forgotten, we administer anonymous data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection
You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.

Right of rectification
You always have the right to have the data that we process or have processed that relates to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been adjusted to the e-mail address known to us.

Right to restriction of processing
You always have the right to limit the data that we process, or have been related to your person, or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.

Right to portability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you by another party. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by us by other processors or third parties to the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights
In some cases you have the right to object to the processing of your personal data by or on behalf of PeterHenlein.eu. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics
Via our website, cookies are placed from the American company Google, as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.

Cookies from third parties
In the event that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will notify you by e-mail.